For ages 21+

hhbd Responsible Gambling

Betting is entertainment — every decision in life is best made with clear awareness. hhbd helps you play in a safe and controlled way.

For members aged 21+ only

Why Responsible Gambling Matters

hhbd believes that online betting and casino games are only enjoyable when kept as a measured form of entertainment. Betting decisions made freely, within your own budget — not under financial pressure or mental stress — are what keep this a genuine pastime. Ensuring that every member's experience stays positive is a priority for hhbd.

On this page you can learn how to set your own limits, which warning signs to watch for, and where to get help if needed. hhbd's Terms and Conditions include specific responsible gambling policies that apply to all members.

Remember — betting is never a substitute for income. Avoid the urge to bet more in order to recover money you have lost. Set a weekly or monthly budget for yourself and make a conscious effort not to exceed it.

Tools to Keep Yourself in Control

hhbd gives you the ability to set your own gambling limits. Using these tools is your right and the most effective way to gamble responsibly.

Deposit Limit

Set a maximum amount you can deposit per day, per week, or per month. Once set, lowering the limit is immediate, but increasing it takes a little time — this is intentional.

Session Time Limit

Set a limit on how long you play in one sitting. When the time is up, your session will end automatically and you will be notified. Long sessions often reduce good judgment.

Bet Limit

Decide in advance the maximum amount you will place on any single bet. Keeping individual bet amounts under control greatly limits your total losses.

Self-Exclusion

You can close your account temporarily or permanently for a set period (30 days, 90 days, or permanently). During this time you will not be able to log in. Contact 24/7 live chat for assistance.

Cooling-Off Period

If you want a short break, activate a cooling-off period of 24 hours, 48 hours, or 7 days. No betting or deposits will be possible during this time. Giving yourself space to think is the whole point.

Reality Check

A brief reminder message will appear at set intervals — showing how long you have been playing and how much you have won or lost in that session. This helps you stay aware.

Recognise the Warning Signs

If any of the signs below appear in yourself or someone close to you, stop and seek help.

You feel the urge to bet more in order to win back money you have lost.

You are spending beyond your set betting budget — using savings, borrowing, or taking from family funds.

You are cutting back on work, study, or family time to spend more time gambling.

You feel restless, irritable, or anxious when you are not gambling.

You are hiding the amount you bet or the results from family or friends.

You have tried to stop betting but keep failing.

You turn to gambling only to relieve stress or a low mood.

If these signs appear, act without delay — on your own or with a family member's help. hhbd's FAQ section has answers to common questions about responsible gambling.

Where to Get Help

Asking for help when you need it is not weakness — it takes courage. You can reach out to the following sources for support.

hhbd 24/7 Live Chat

Contact hhbd's live chat support at any time. Help is available in both Bengali and English. Speak directly about account limits, self-exclusion, or any concern you may have.

Email Support

You can also reach the hhbd support team by email alongside live chat. Your privacy is fully protected. You can send a self-exclusion request or a limit change request by email.

Family and Professional Advice

Talk openly with a trusted family member or friend. If needed, seek professional advice from a mental health specialist or counsellor. Getting help at the right time makes the situation much easier to manage.

hhbd's Commitment

hhbd is not just a betting platform — it is a place for responsible entertainment. Here are some examples of what we do to protect every member's wellbeing:

Age is verified during account registration — no one under 21 can sign up.
If unusual betting patterns are detected, the member concerned is contacted.
Self-exclusion and cooling-off requests are processed promptly.
Members' personal data and financial transactions are kept secure through SSL encryption.
24/7 support in Bengali and English is always available — via live chat and email.
Members can view their full betting history, losses, and time spent at any time.

hhbd's Privacy Policy explains in detail how your information is kept secure and under what circumstances account-related action may be taken.

Assess Yourself

Read the questions below and answer them honestly. This is just for you — no information is sent anywhere.

Last month I bet beyond my budget.

After a loss I feel the urge to bet more.

Family or friends have expressed concern about my betting habits.

I feel restless or irritable when I am not betting.

I feel my focus on work or study has decreased.

I have tried to stop betting but could not.

Remember: If you answered "Yes" to one or more of these questions, contact hhbd's 24/7 live chat or email support, or speak with a family member or a professional counsellor.

Practical Tips for Safe Gambling

A few simple but effective habits can support responsible gambling. These tips have helped many members:

Set your budget first

Decide the maximum amount you will spend before you start betting. Never go beyond that amount — even if a win seems likely.

Set a time limit

Decide on a time limit for each session before you begin. Set an alarm. When the session time is up, stop and turn your attention to something else.

Treat it as entertainment

Think of betting like watching a film or enjoying a cricket match — entertainment, not a source of income. Treat any money lost as the cost of that entertainment.

Take regular breaks

Do not play for long stretches without stopping. Every 30–45 minutes, get up, walk around, or have some water. A fresh mind makes better decisions.

Stop after a loss

When your set budget runs out, stop for the day. Placing more bets in frustration after a loss is the biggest mistake you can make.

Tell someone you trust

Let a trusted person know about your betting habits. Accountability goes a long way in helping you stay within limits.

Responsible Gambling FAQ

Once a short-term self-exclusion (30 or 90 days) ends, you can apply to reactivate your account. However, a permanent self-exclusion cannot be reversed and the account cannot be reopened. No bonus or promotional messages are sent while a self-exclusion is active.

Lowering your deposit limit takes effect immediately. However, a request to increase the limit requires a waiting period — this is intentional, to prevent the limit from being raised on a hasty decision. Contact 24/7 live chat for more details.

Change your password immediately and notify hhbd support. You can also request a temporary account lock if needed. Anyone under 21 using the account is a clear violation of hhbd's policy.

Yes — deposit limits, bet limits, session time, and reality checks can all be set or changed at any time according to your needs. Lowering a limit is immediate; increasing one has a set waiting period.

Yes. hhbd's support team is available in both Bengali and English, 24 hours a day, seven days a week, via live chat and email. You can speak in Bengali for any question about responsible gambling, self-exclusion, or limits.

Yes. When you log in to your hhbd account, you can see your betting history, total deposits, withdrawals, and net profit or loss. This information helps you understand your own playing patterns and make informed decisions.